Do I cancel my service before or after the port? Or do you lot do information technology?

"Your FAQs say 'NumberBarn does non cancel your previous service on your behalf'. What does that hateful?"

We get a lot of questions about the process for cancelling the previous service when porting a telephone number. Because all carriers tend to handle port outs differently, they also treat cancellations differently as well.

Don't cancel the previous service until the number has transferred

This is the number one piece of data we give out: Don't abolish your service until Later the number has transferred. Once yous have cancelled your service, you lot are returning your phone number to the carrier. You will no longer ain that number. You won't be able to transfer it. Recollect of it like a car. If you sell your car, you can't become take out the stereo days subsequently. It'due south no longer your car.

Don't expect your old carrier to automatically cancel your service

Porting away the only telephone number in your current account? Seems reasonable that your carrier will assume you no longer want their service. They should shut your account accordingly. Not and then fast! Even without a number, activity or need, your account tin continued to be billed. Don't assume they volition do the correct thing. Be sure to verify your business relationship is closed with your carrier later the transfer is complete.

Your carrier may cancel your entire account

Many of united states of america take "arranged" services (such as phone, cyberspace and TV) and pay a packet price. Yous've decided you lot no longer need that landline phone and transfer the number away. Your carrier has tied that phone number to your ENTIRE account. When it leaves, they cancel all your services. No cyberspace and no Telly. Not a fair trade, only easily preventable. Contact your carrier get-go and ask them how you can go out your other services intact.

NumberBarn tin can't cancel your previous service

When you lot qualify NumberBarn to port your telephone number, that is just all nosotros can practice. In this day and age of identity theft and hacking, a little security is welcomed. Regulations prevent carriers from updating or accessing your account details. We are submitting a request to transfer your number. That'southward it. We are never authorized to cancel or modify your account. When I go to my dentist, I'm glad they don't decide to operate on my knee.

Ask your carrier what yous should do first

This is the best communication we can give anyone. Whatever hiccups in the porting process can be prevented by asking first. Allow your carrier know yous want to port your number abroad. They may have specific instructions y'all need to follow. Getting information technology right the get-go time can save you lot from time wasting rejections.

And remember, be squeamish. Nosotros're hither to help.

Love,
The Grunter

Got a question for the Grunter? Let us know hither

We're NumberBarn, we accept phone numbers very seriously. But, nosotros likewise like to have a little fun. To larn more near us, visit NumberBarn.com and follow us on Facebook, Instagram and Twitter.