Do I Have To Buy A Phone From Virgin Mobile To Use Their Service
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- Mobile phone checks to brand before you become abroad
Checks to make earlier using your Virgin Mobile phone abroad
If you're a Virgin Mobile customer, this folio has all the data yous need to know before you travel.
Your Business relationship - view your bills,
check your recent usage, and
manage all of your services such
as roaming and call confined.
Your Account - view your bills, check your recent usage, and manage all of your services such as roaming and call bars.
- Sign in to Your Account
Your Account - view your bills, check your recent usage, and manage all of your services such as roaming and call bars.
- Sign in to Your Business relationship
Checks to make before using your O2 mobile abroad
If you're a client of both Virgin Media and O2 with Volt benefits, you should visit the O2 Using your telephone away page before yous go along holiday to make sure y'all're clued-up on the important checks and exclusive benefits, you'll receive while you're abroad.
O2 customers are eligible for exclusive tariffs within the O2 Travel Inclusive Zone.
Set up your phone for travel abroad
Earlier y'all head off, there're a couple of steps to check in Your Account to brand certain you can use your phone abroad.
1.
Log in to Your Account and head to Programme & Device
2.
Select Manage Services
iii.
Find the Going Away section and gear up the slider to ON
4.
Make sure International call disallowment is switched OFF
Simply so y'all know, it takes up to 24 hours for these settings to exist updated, and so y'all're good to get.
Access Bespeak Name settings
Before yous go, check the Access Bespeak Name (APN) selected in your device is shown every bit Virgin Mobile, and not another network provider.
You can update the APN settings past selecting your mobile from our Virgin Mobile phone settings list, or just text 'All' to 789922 and your settings will go far to your handset, ready to exist saved. For some handsets you lot may as well need to do this again the first time you go away, or if you've reset your phone.
If you have any problems with switching on roaming or with your APN settings, only text us the effect for free on 07533 016 422 ^ between 7am and 11pm Mon to Friday, 8am and 8pm Sat to Dominicus, and one of our team will exist happy to help.
Check your costs and coverage
If you're a Pay Monthly customer, you lot can use your phone in over 200 destinations worldwide.
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If yous're travelling in the EU
If you're travelling to the Eu, you tin apply your Britain allowance of minutes, texts and data just as you would in the UK subject to off-white use limits.
If y'all don't have an allowance, or your allowance has run out, yous can still use your mobile wherever you lot are in the European union and pay no more for your minutes, texts and data than you would in the UK, subject to fair use limits.
If you're travelling exterior the Eu
If you're travelling exterior the EU, you won't be able to employ your United kingdom of great britain and northern ireland allowances.
If y'all've switched on roaming, you lot'll be charged for any calls, texts and data you lot use when abroad, and your data usage volition be charged per Megabyte.
Secure Your Phone Secure Your Telephone
Secure Your Phone Secure Your Telephone
Gear up up a password or PIN for your telephone and SIM card, so if your mobile is lost or stolen abroad no one tin can run up a big neb.
If you're unsure how to do this, check out Virgin Mobile phone support. Select your handset make & model from the guide, from there, click onsecurityfor step by pace instructions.
Set Up Voicemail Set up Voicemail
Fix Upward Voicemail Fix Voicemail
If y'all want to use voicemail while y'all're away, you lot'll need to make sure it's switched on before you get. Take a look at While You lot're Away for more than data on voicemail costs abroad.
To switch on voicemail:
- Log into virginmobile.co.great britain/youraccount
- Click onPlan and device
- Click onManage services
- From there you can select the choice to plow on voicemail
You'll also need to fix a Voicemail Pin before you become. Observe out more well-nigh Virgin Mobile Voicemail including how to prepare up & manage your Pin.
To set up or remove voicemail diverts, merely punch your voicemail and chooseMessage settingsthen follow the instructions. To adjust the divert settings on your phone run into Virgin Mobile phone back up.
Notice out how to option upwardly your voicemails While You're Abroad.
^The text is free for Virgin Mobile customers, or will be charged at your mobile provider'southward standard rates.
°Please annotation standard charges apply, please check with your network operator for rates.
 | Having issues while you're abroad?Check out our troubleshooting page for aid. |
Helpful tips for travelling
If you want to avoid beingness slapped with a massive mobile bill when y'all come up back from holiday its best to become roaming fix. Here are some things to watch out for.
Source: https://www.virginmedia.com/help/virgin-mobile-before-you-go
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